The Green Zone help centre: a marble concierge desk under a neon Green Zone Delivery sign, with the Los Angeles skyline through the window behind it.

Southern California • Adult use & eligible medical patients

FAQ

Got questions? We’ve got answers.

Find everything you need to know about ordering, ID verification, payments, delivery areas, and more.

  • Fast answersQuick info, when you need it.
  • Adult & medical21+ adult use · 18–20 with a valid medical recommendation
  • Local deliveryFast, reliable, and discreet.
  • Support you can trustReal people. Real help.
Who can receive a delivery?+

Customers age 21+ may order for adult use. Customers ages 18–20 must have a valid physician's medical recommendation. Valid government-issued photo ID is required for all customers. ID and any required recommendation must be verified before fulfillment.

How fast is delivery?+

Typical delivery windows are about 30–90 minutes depending on your area and dispatch load; your estimate is confirmed after you place the order.

What areas are served?+

Green Zone serves Los Angeles County, Orange County, the Inland Empire, San Diego County and the Antelope Valley. Delivery eligibility is confirmed by street address at checkout.

What is the minimum order?+

The minimum order is $45 before tax and delivery fees unless a promotion says otherwise.

What are your hours?+

You can order anytime on our website. We're open 6 AM to midnight for orders, calls and texts at 714-716-2041. Deliveries run 6 AM to 10 PM daily, which is the delivery window California allows. Orders placed after 10 PM are delivered first thing the next morning, starting at 6 AM.

What payment methods are available?+

Choose Cash on delivery or E-payment at checkout. Delivery fees and taxes are shown before you place the order.

Can customers track delivery?+

Yes. After you order you receive a private tracking link showing confirmed, packed, driver assigned, en route, arriving and completed updates.

What products are available?+

Flower, pre-rolls, vapes, edibles, concentrates and accessories. Live availability and pricing are shown in the shop.

Is delivery discreet?+

Orders are delivered in plain packaging by a professional driver.